We can support Consumer Vulnerability
Understanding how you can make sure that your products and services are accessible, usable and inclusive is increasingly essential for businesses.
When you consider the needs of your customers, have you considered the following?
- Do your staff receive training to be able to recognise vulnerability?
- Are your services flexible to be able to meet the needs of vulnerable consumers?
- Do your staff receive training on the Equality Act 2010?
- Have you examined your customer complaints procedure to ensure it is accessible?
If you are looking to become more inclusive and would like to talk to our team of experts, please get in touch with us.
How our team can support you
We can conduct a diversity needs analysis to establish opportunities to become more inclusive
We can establish a panel of experts to provide guidance on inclusive service provision
We can help you to create a strategy around inclusive service
We can provide a market leading range of classroom and eLearning courses
You can see some client testimonials on our website to see why many leading brands use Workplace Diversity Solutions for their training needs.